Technical Services Project Manager
Description :
Multistack is a leading HVAC manufacturer and the inventor of modular chiller systems. We’re shaping the future of energy efficiency and sustainability in commercial and industrial cooling systems. Join a company that values innovation, teamwork, and continuous improvement.
We are seeking a proactive and detail-oriented Service Project Manager to lead and coordinate large-scale HVAC field service and repair projects. This role is ideal for a motivated individual with strong organizational and communication skills, who thrives in fast-paced environments. You will serve as the key link between internal teams, field technicians, and external stakeholders to ensure project success from planning through completion.
If you’re driven by problem-solving, ownership, and meaningful impact, join the Multistack team and help us build smarter, more efficient HVAC service solutions.S ubmit your resume by filling out the form below (no phone calls please).
Key Responsibilities
• Develop and manage detailed plans for complex field service and repair projects.
• Coordinate jobsite logistics, including job box shipments, site contacts, rigging arrangements, and more.
• Clearly communicate project scope and expectations to repair teams.
• Serve as the primary liaison with sales reps, vendors, suppliers, customers, and internal stakeholders.
• Monitor and report on project status, ensuring timelines and deliverables are met.
• Conduct post-project follow-ups to assess satisfaction and capture lessons learned.
• Standardize Sequences of Operation for common repair project types.
• Travel occasionally (up to 25%) for job site reviews and customer meetings.
• Identify and document areas for improved serviceability and efficiency.
• Analyze data to forecast future service trends and needs.
• Organize and manage inventory of service tools, safety gear, and equipment.
• Maintain a safe, clean, and professional work environment.
• Perform other duties as assigned in support of departmental and company goals.
Qualifications
• Strong project management and organizational skills.
• Ability to learn quickly and adapt in a dynamic environment.
• Creative problem-solver with a mindset for continuous improvement.
• Skilled communicator with experience in customer-facing and cross-functional roles.
• Proficient with Microsoft 365 (Outlook, Teams, Excel, Word, PowerPoint, Forms, Power Automate).
• Able to prioritize tasks and work independently.
• Comfortable handling multiple projects under tight deadlines.
• High attention to detail and documentation accuracy.
• Experience in field service or technical project coordination is a plus.
Preferred Traits
• 5+ years of experience in project management, field service, or a related role.
• Familiarity with mechanical, industrial, or HVAC systems.
• Strong leadership and team coordination abilities.
• Passion for improving processes and workflows.
• Motivated to lead change and deliver results.
1065 Maple Avenue, Sparta, WI 54656 | www.multistack.com | Phone: (608) 366-2400
Work Environment
• Combination of office, manufacturing plant, and field environments.
• Includes exposure to job sites, outdoor conditions, and moderate physical activity.
• Fast-paced setting with dynamic, hands-on responsibilities.
Benefits
• Competitive wages
• Health, dental, vision, and life insurance
• Short- and long-term disability coverage
• 401(k) with company match
• Paid holidays and vacation time
• Career growth opportunities within HVAC project and service management
